Privacy Policy for Tony-Hendra.com
1. Introduction
Welcome to tony-hendra.com. We are firmly committed to safeguarding your personal data and ensuring your privacy is protected. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant global privacy standards.
We respect your privacy and proactively implement technical and organizational measures to ensure that your personal data is treated safely, lawfully, and transparently. By using our website or engaging with us, you acknowledge and consent to the practices described herein.
2. Scope and Data Controller
This Privacy Policy applies to all visitors, users, and others interacting with tony-hendra.com. The data controller responsible for your personal data is Tony-Hendra.com. All inquiries should be directed to: [email protected].
As the data controller, we determine the purposes and means of processing your personal data in accordance with applicable laws and principles of data minimization, lawfulness, fairness, and transparency.
3. Categories of Data We Process
We may collect and process the following categories of personal data:
– Usage Data: Includes information about your use of the website, such as IP address, browser type, geographical location, page views, session duration, website navigation paths, and referring URLs.
– Account Data: Includes your name, billing/shipping address, email address, and phone number, primarily collected when you create an account or place an order.
– Profile Data: Includes details on your preferences, purchase history, behavioral patterns on-site, language settings, and personalization data.
– Communication Data: Includes any information you provide when you contact customer support or interact via contact forms, including the content and metadata of those communications.
– Technical Data: Includes device-specific information such as operating system, screen resolution, system configuration settings, and connection type.
– Transaction Data: Includes billing details, order information, payment confirmations, delivery details, and refund requests.
– Preference Data: Includes your marketing preferences, newsletter sign-ups, and opt-ins or opt-outs for promotional communications.
4. Legal Bases for Processing
We process your personal data pursuant to one or more of the following legal bases under GDPR and equivalent standards:
– Performance of Contract: To fulfill our obligations when you register, place an order, or request services.
– Legitimate Interest: For purposes such as website analytics, fraud prevention, improving the user experience, and safeguarding network security, provided such processing is not overridden by your rights.
– Consent: When legally required, we obtain your explicit prior consent for processing such as direct marketing, non-essential cookies, and newsletter delivery.
– Legal Obligations: Where required by applicable laws or regulatory requirements.
5. Your Rights
In accordance with GDPR, CCPA, and other global laws, you have the following rights regarding your personal data:
– Right to Access: You may request confirmation as to whether your personal data is being processed and access to that information.
– Right to Rectification: You may request the correction of inaccurate or incomplete personal data.
– Right to Erasure (“Right to Be Forgotten”): You may request deletion of your personal data, subject to legal limitations.
– Right to Restriction of Processing: You may request the restriction of processing under certain circumstances.
– Right to Data Portability: You may request to receive your data in a structured, commonly-used, machine-readable format and transmit it to another controller.
To exercise any of these rights, please contact us at [email protected]. We will respond in accordance with applicable legal timeframes.
6. Security Measures
We implement rigorous industry-standard security practices to protect your data from unauthorized access, use, or disclosure. These include:
– Encryption of data in transit and at rest
– Multi-layered access controls and administrative controls
– Secure data centers with backup and disaster recovery protocols
– Regular software updates and vulnerability testing
– Mandatory privacy training for personnel with access to personal data
Nonetheless, please note that internet-based data transmission can exhibit vulnerabilities and cannot be guaranteed to be 100% secure.
7. International Transfers
Should your personal data be transferred outside of your jurisdiction, including to jurisdictions not deemed to have adequate data protection by the European Commission, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) or verified Privacy Shield compliance (where applicable) to ensure lawful protection.
You may request further details and copies of such safeguards by contacting us at [email protected].
8. Data Retention
We retain your personal data only for as long as necessary for the purposes it was collected, including to satisfy legal, accounting, or reporting obligations. The retention periods are as follows:
– Usage and Technical Data: up to 12 months
– Account, Profile, and Transaction Data: up to 7 years post last successful transaction
– Communication Data: up to 2 years
– Marketing Preference Data: until you withdraw consent or request deletion
Upon expiration of applicable retention periods, data will be permanently deleted or anonymized.
9. Cookie Policy
Tony-Hendra.com uses cookies to enhance user experience, analyze traffic, and support essential website functionality. Categories of cookies used include:
– Essential Cookies: Required for the proper operation of the website, including navigation and access to secure areas.
– Functional Cookies: Enable customization and remembering your preferences (e.g., language, region).
– Analytics Cookies: Collect aggregated usage data to help us understand website interactions (e.g., Google Analytics).
– Performance Cookies: Help us assess the performance of various website features and make proactive improvements.
Cookies do not generally identify you personally; however, when combined with other data, they could be linked to your identity and are thus treated as personal data under GDPR and CCPA.
10. Cookie Management and Compliance
You may manage your cookie preferences directly through your browser settings, or via our on-site cookie banner and consent manager, which allows you to accept or reject non-essential cookies.
Under GDPR, we only place cookies requiring consent after you have opted in. For CCPA compliance, California residents may opt out of the “sale” of their data, which includes certain cookie-based tracking. We do not sell personal data as defined by the CCPA.
11. Children’s Privacy
Tony-Hendra.com is not intended for children under the age of 13. We do not knowingly collect or store personal information from individuals under 13. If we become aware of such collection, we will take swift steps to delete the information. Parents or guardians who believe we may have collected data about a minor should contact us at [email protected].
12. Policy Updates
We reserve the right to update or modify this Privacy Policy in response to legal, technical, or operational changes. Where required by law, we will notify you of such changes, typically by updating the policy on the website and, where applicable, providing prominent notice or requesting consent for materially different processing.
13. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:
Email: [email protected]
We are fully committed to ensuring your privacy rights are respected and upheld in compliance with all applicable laws. For any privacy concerns, please do not hesitate to reach out.